Returns

We want you to love your t-shirts! If you are not 100% satisfied with your purchase, please return it for a full refund within 180 days of purchase. We'll even pay for your return shipping! Products must be returned in new or gently used condition - we reserve the right to refuse refund if a product is returned damaged or heavily used. 

To process your return, please send a request using our returns portal: https://builtdifferent.loopreturns.com

We will respond to your request within 1-2 business days and will provide you with a return shipping label.

Shipping
You will not be responsible for paying your return shipping costs. Please note that any original shipping charges (if applicable) are non-refundable.

Reimbursement
We will issue your refund within 5 business days of receiving your return. You will be notified via e-mail once the refund has been processed. The refunded amount should be available on your original method of payment within 3-5 business days, depending on your payment method.

Exchanges

We will replace items if they are defective or damaged. If you'd like to exchange your t-shirt please send a return request here: https://returns.built-different.co/

If you ordered the wrong product and wish to exchange for another product, please send your request on our returns page https://returns.built-different.co/ 

Please note that we will only exchange products that are unopened and unused. Return mail costs are free and you will be sent a Royal Mail Label.